Returns and Claims

If You are not satisfied with the product You`ve purchased please contact us at, maybe we can sort this out?

If You've decided to return the product anyway there is no problem at all! It takes just 2 steps!

1. Fill out the return form.

Please complete our refund form attached to the package and place it in a return package (form is also available to be downloaded from the website: HERE).

For Complain Form click HERE

2. Send the package.

A package should be sent with the cheapest fare offered by the post at the following address:


ul.Cystersów 21C / 14
31-553 Kraków


We will do our best to refund You as soon as possible, no longer than two weeks from receiving the package back from You.